Terms of service

Effective Date: 6/27/2025

Welcome to HiGroov! These Terms of Service (“Terms”) govern your use of our website, www.higroov.com (the “Site”), and your purchase or use of our products and services. By accessing our Site or making a purchase, you agree to these Terms. Please read them carefully.

1. Eligibility

You must be at least 21 years old to purchase our products. By using this Site, you confirm that:

You are of legal age in your jurisdiction to purchase hemp-derived products.
You are solely responsible for complying with your local and state laws.

2. Orders & Payment

When you place an order, you agree to provide current, complete, and accurate information. We may refuse or cancel any order at our discretion.

All prices are listed in U.S. dollars. You authorize us to charge your selected payment method for all charges at the prices in effect at the time of purchase, including shipping fees and applicable taxes.

3. Product Information

We strive to display accurate product information, but errors may occur. We do not guarantee that product descriptions, pricing, or availability are error-free.

4. Shipping & Delivery

Estimated shipping times are provided for convenience but are not guaranteed. Risk of loss passes to you once we deliver your order to the carrier. You are responsible for providing a valid shipping address.

We are not responsible for packages seized or refused due to local or state laws.

5. Returns & Refunds

Please see our Refund Policy for details on returns, exchanges, and refunds.

6. Intellectual Property

All content on this Site — including logos, product designs, text, and images — belongs to HiGroov or its licensors and is protected by copyright, trademark, and other laws. You may not use our intellectual property without prior written permission.

7. User Conduct

You agree not to:

Violate any applicable laws or regulations.
Use our Site to harass, abuse, or harm others.
Interfere with or disrupt the security or operation of the Site.

8. Hemp Compliance & Legality

Our products contain hemp-derived cannabinoids and are compliant with the 2018 Farm Bill, containing less than 0.3% Delta-9 THC by dry weight.

Products may not be legal in all jurisdictions. You are solely responsible for knowing and complying with your local laws before purchasing.
HiGroov is not liable for products seized, refused, or deemed unlawful in your area.
Consumption of hemp-derived products may result in a positive drug test. HiGroov makes no guarantees regarding drug testing outcomes.

9. Health & Safety Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any disease. Statements on this Site have not been evaluated by the FDA.

Consult a healthcare professional before using our products, especially if you are pregnant, nursing, or taking medications.
Use responsibly and keep out of reach of children and pets.
HiGroov is not responsible for any adverse reactions, misuse, or overconsumption of its products.

10. Subscriptions (If Applicable)

By enrolling in a subscription, you authorize HiGroov to automatically charge your payment method on a recurring basis until you cancel.

You may cancel at any time through your account dashboard or by contacting us.
Subscription orders are subject to our Refund Policy.

11. Limitation of Use

Our products are intended for personal use only and may not be resold, repackaged, or redistributed without our prior written consent.

12. Disclaimer of Warranties

Our products and Site are provided “as is” and “as available.” We make no warranties, express or implied, including merchantability or fitness for a particular purpose.

13. Limitation of Liability

To the fullest extent permitted by law, HiGroov shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our Site or products.

14. Indemnification

You agree to indemnify, defend, and hold harmless HiGroov, its affiliates, officers, and employees from any claims, damages, or demands arising from your violation of these Terms or misuse of our Site or products.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

Any disputes shall be resolved exclusively in the state or federal courts located in Travis County, Texas, unless you and HiGroov agree to binding arbitration (if applicable).

16. Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page with a new effective date. Continued use of our Site after changes means you accept the revised Terms.